Refund policy
Returns, Replacements, and Refunds
If you are dissatisfied with a kit for any reason, please contact us at orders@prepped.com.sg within seven (7) days of the date you purchased the kit. Depending on the circumstances, we may, in our sole discretion, replace the kit at our expense, or provide you a full or partial refund of the purchase price for that kit, as applicable.
We may require the return or photographic documentation of any Product that you are dissatisfied with before we provide you a refund or replacement.
If you are dissatisfied with a kit for any reason, please contact us at orders@prepped.com.sg within seven (7) days of the date you purchased the kit. Depending on the circumstances, we may, in our sole discretion, replace the kit at our expense, or provide you a full or partial refund of the purchase price for that kit, as applicable.
We may require the return or photographic documentation of any Product that you are dissatisfied with before we provide you a refund or replacement.