We do not recommend freezing, as our meals are raw and fresh, and some veggies do not lend themselves to freezing (think mushrooms, some leafy veggies). Some of our meats are also frozen thawed, and it is generally advisable not to re-freeze them.

Our kits are designed to last for 3-4 days, in the chiller (not freezer) section of your refrigerator. For example, if your kit was received on Monday, you can keep it till Thursday.

As all our food is raw and fresh and we do not use preservatives, the only way we keep the meals fresh is by vacuum sealing it. So the shelf life of our meals will be similar to you going to the grocery store and buying fresh produce - just like your produce keeps for 3-4 days, our food keeps for that long as well :)

P.S. The packed date is listed on the front of the box, so be sure to look out for it.

Our oatmeals and smoothies are frozen (unlike our meals), and they keep for up to 6 months in the freezer.

We pack the kits on the same day we deliver to you, to ensuring maximum freshness and shelf life.

It's also why we don't have a morning delivery slot - we're busy preparing the food! :)

Our delivery window is from 5pm - 9pm, on Mondays to Fridays (excluding public holidays, with some exceptions).

We are unfortunately unable to commit to a specific timing for delivery as we use pooled routes, and the time the delivery arrives will depend on the orders for that day.

Our delivery drivers typically pick up the food at 4.30pm from our kitchen in the west area of Singapore, so if you live far away from that, it will not be possible to deliver by 5pm :)

As we don't want to hold up your dinner, we'd advise you to order for delivery a day before you plan to cook. (Subject to certain constraints e.g. ordering in advance for Mondays is not possible, as we're not open for deliveries on Saturdays and Sundays.)

If you need to receive your delivery at a specific time, please let us know at least 1 day in advance, and we can arrange for a point-to-point delivery using Grab or Lalamove, but rates will be a minimum of $20 per delivery, and will fluctuate based on prevailing surcharges.

Unfortunately we do not have tracking capabilities at the moment, but you can drop us a Whatsapp message at +65 87696200 to check in and we will do our best to give an estimate.

Our delivery is a flat fee of $6.50. For purchases above $80, this delivery fee will be waived.

We deliver your food in a cooler bag with ice packs. This is designed to last around an hour, if left outside your home, to give you some flexibility as we know life gets busy and you may not be able to get home on time.

However, if you're unsure of your timing and may get home late, we would recommend purchasing a cooler box from us. We'll pack your order in the cooler box and this'll keep your food at a chilled temperature for much longer, so you (and we) can rest easy.

One subscription = we deliver once a week. You can choose whether to receive 4 meals or 6 meals, or a multiple of 4 and 6 meals (e.g. 2x 4 meals, 2x 6 meals) in that one delivery.

If you would like 2 or more deliveries a week, you will have to purchase 2 subscriptions.

Each meal feeds 1 medium appetite adult (do note you'll have to add your own rice or noodles).

Once you pick a day, we will deliver on the same day each week by default (e.g. Mondays), unless you inform us otherwise. You can change the default delivery day at any time during your subscription, with at least 1 day's advance notice.

Do let us know if you have an oven and/or a steamer, so that we can allocate (or avoid) such dishes for you.

Yes you can pause at any time, either via the subscription portal, or by dropping us a Whatsapp at +65 87696200 with minimum 1 day's advance notice.

Our meals are not designed to be microwaved. For one, they're not flash cooked and frozen, like most designed-for-the-microwave meals. As our meals contain fresh veggies and meat, oftentimes these do not lend themselves well to being cooked together in a microwave.

So it's not impossible, it just won't taste good if cooked in a microwave, and it would ruin the dish we designed :( So we'd much rather you buy something purpose-built for the microwave (i.e. not our meals).

We have two sizes:

(1) Single portion (Serves 1): These kits are designed to feed one person when paired with rice (or your carb of choice)....one person = a medium appetite, slightly chubby male adult to be exact (ahem our co-founder).

(2) Double portion (Serves 2): These kits are designed to feed two, when paired with rice or a carb of your choice. Do note: not all our meals come with a double portion option.

Alternatively, if you prefer variety, two single portions and one double portion can feed a family of 3-4. Or 2 doubles and 1 single for a family of 4-5...we could go on, but you get the idea. The permutations are yours to choose!

We wash and cut all the veggies for you, and we also provide all the ingredients, garnishes and sauces to make your meal, except for oil, water (needed for some kits) and optional salt/pepper to taste.

We also indicate the type of equipment you may need on the front of each label. Our stir-fry kits will require you to have a pan, a spatula and a stove. Our oven kits require an oven (we provide the tray), and our steamer kits require a steamer (or a pot, steam-safe plate and steaming tripod, if you are old-school like us).

We've designed Prepped kits to work in most basic kitchens, so you don't have to worry about needing special tools - just bring your A-game and enjoy the process!

Our meal kits are not halal, as our kitchen is not halal certified. However, our chicken and beef are from halal suppliers.

Our oatmeals and smoothies are vegan and gluten-free (they contain no animal products). However, they are not halal certified as our kitchen itself is not halal certified.

We do not add any MSG in our food (our kitchen doesn't even have MSG as a condiment).

That said, there may be trace amounts in the soy sauce we use (MSG is a naturally occurring byproduct of brewing soy sauce the traditional way). However, this will likely be in very small amounts, if any at all.

Our oatmeals and smoothies are vegan and gluten-free.

Some of our meal kits are vegetarian, vegan and/or gluten-free, but because our menu rotates every week, we are unable to guarantee a regular roster of meals to meet special diets. If you would like to purchase special diet meals on an ad-hoc basis, you can click on each dish's page and view its ingredients to determine whether it fits your dietary needs.